Privacy Policy

1. Information We Collect

We collect three kinds of information:

Personal Information

When you register, contact us or use our services, we may collect your name, email address, phone number and anything else you choose to give us.

Transaction Data

We record deposit amounts, withdrawal requests, betting activity and account balances. This is needed to deliver the service and to prevent fraud.

Usage Data

When you visit our website, we automatically collect your IP address, browser type, operating system, referring URLs, the pages you view, and the dates and times of your visits.

2. How We Use Your Information

We use this information to:

• Create and manage your account
• Process transactions and keep accurate records
• Provide customer support and reply to your questions
• Improve our website and services
• Detect, prevent and deal with fraud or unauthorised activity
• Comply with legal and regulatory requirements
• Send you service-related messages and updates

3. Data Protection & Security

We take the following measures to protect your personal information:

• Encryption: Data sent between your browser and our servers is encrypted using SSL/TLS.
• Access Controls: Only authorised personnel can access personal data, and they are bound by confidentiality obligations.
• Regular Reviews: We carry out periodic security assessments to find and fix vulnerabilities.
• Secure Storage: Your data is stored on secured servers with industry-standard physical and digital safeguards.

No method of transmission over the Internet is completely secure, so we cannot guarantee absolute security. Please take care on your side too: keep your password private and never share an OTP. Our full disclaimer sets out the terms of using the platform.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share your data only in these cases:

• Service Providers: With third-party vendors who help us run our website and services (for example payment processors and hosting providers), under confidentiality agreements.
• Legal Compliance: When required by law, regulation or legal process, or to protect our rights, property or safety.
• Business Transfers: If there is a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

5. Cookies Policy

Our website uses cookies and similar tracking technologies. Cookies are small text files that your browser stores on your device.

Types of Cookies We Use:

• Essential Cookies: Needed for the website to work properly, such as session management and security.
• Analytics Cookies: Show us how visitors use the site, so we can improve its performance and content.
• Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling some cookies may affect how the website works.

6. Third-Party Services

Our website may link to third-party websites, payment gateways or services that we do not operate. We are not responsible for their privacy practices. Please read the privacy policy of any third-party service you use. For example, when you chat with an agent on WhatsApp, WhatsApp's own privacy policy also applies to that chat.

Third-party services we may use include:

• Payment processing providers
• Analytics services (e.g., Google Analytics)
• Customer support platforms
• Communication tools (e.g., WhatsApp)

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Ask for a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete data.
• Right to Erasure: Ask us to delete your personal data, subject to legal retention requirements.
• Right to Restrict Processing: Ask us to limit how we process your data.
• Right to Data Portability: Ask us to transfer your data to another service provider.
• Right to Object: Object to the processing of your data for certain purposes.

To use any of these rights, please contact our support team using the details below.

8. Updates to This Policy

We may update or modify this Privacy Policy at any time. Changes take effect as soon as the updated policy is posted on this page, so please review it from time to time.

We will notify you of material changes by email or by a prominent notice on our website. If you continue to use our services after a change, you accept the revised policy.

Contact Us

If you have a question, concern or request about this Privacy Policy or how we handle data, please contact us through our support page:

• Email: support@reddybooklogin.com
• WhatsApp: Chat with us

Please also read our responsible gaming policy and full disclaimer, which set out your other rights and responsibilities on our platform.